PRIVACY

The present section entitled “Privacy” is intended to inform you about the way in which the personal information that you communicate to us, on our Site, in our hotels, or by any other means, is processed.

The Hotel is committed to handling the data you entrust to us in a transparent, confidential and secure way.

In processing your personal data, the Hotel recognizes the importance of ensuring the protection and security of your privacy and personal data, and has established this “Privacy” section in compliance with the strictest criteria for the protection of personal data, as well as any applicable regulations, including Law No. 2018-493 of June 20, 2018 and the General Data Protection Regulation (hereinafter “GDPR”) that came into force on May 25, 2018.

The way in which your personal data is processed and collected is applicable to all users of the Site and/or customers of the Hotel. We invite you to read it carefully. If you do not agree with the process put in place by the Hotel, please do not communicate any personal information about yourself and stop using the Site. By proceeding with such a communication, you acknowledge that you have been informed of the processing of your personal data and accept it.

The present “Privacy” section may be modified by the Hotel at any time and without notice, in particular due to changes in regulations. The new section will apply from the date it is posted on the Site. By communicating personal information after these modifications have been made, you accept the new section.

Therefore, in accordance with the RGPD adopted by the European Parliament on April 14, 2016 and the amended Loi Informatique et Libertés of January 6, 1978, the hotel informs you of the following:

IDENTITY OF THE DATA CONTROLLER

The company responsible for processing personal data is Hôtel, a société par actions simplifiée (simplified joint stock company) with capital of 640,000 euros, registered in the Grenoble Trade and Companies Register under number 059 500 322.

INFORMATION COLLECTED AND USE OF YOUR PERSONAL DATA BY THE HOTEL

We only collect information that is adequate, relevant and limited to what is necessary for the purposes for which it is processed (“data minimization”).

Your personal data may be collected on various occasions.

Visit our website

During your browsing on our Site, information may be stored in, or read from, your terminal. We use the Google Analytics audience analysis service. The information collected via Google Analytics (in particular IP address) is used to monitor the volume, type and configuration of traffic using our Site, in order to develop its design and layout. The information we collect also enables us to improve your customer experience by sending you personalized offers tailored to your needs.

Contact us

To contact our teams, we collect the following data from the contact form:

• First and last name ;
• Company name;
• Phone number ;
• E-mail address ;

COOKIES

The hotel, as publisher of the Website, may install a cookie on the hard disk of your terminal (computer, tablet, mobile…) when you visit our Website.

The hotel uses cookies to enable you to share content on social networks, to offer you advertising tailored to your tastes and to find out which pages of the site are visited and how often.

For this purpose we collect the following data:

• Navigation path taken by a visitor to our website ;
• Duration of visit to the Site or page ;
• The page from which the visitor leaves the Site;
• Country, region or city from which access was gained ;
• Device;
• Recurring or new visitor.

RECIPIENTS OF PERSONAL DATA

Your personal information will be used only by the hotel and its authorized sales and marketing staff, within the limits of their respective responsibilities and in compliance with this section.

The hotel does not market, rent or disclose your personal information to third parties other than companies belonging to its group, its service providers within the European Union, or an administrative or judicial authority that has ordered it to do so.

SECURITY OF YOUR PERSONAL DATA

By communicating your personal data, you agree to their collection, transfer and storage for the purposes mentioned in this section. The hotel uses all technical and organizational security measures to ensure the protection of your personal information, in compliance with regulations.

However, despite all these precautions, no data transmission over the Internet is completely secure. Consequently, any communication of your data will be made at your own risk and the hotel cannot be held responsible in the event of intrusion by third parties for whom your information was not intended.

USER RIGHTS

Pursuant to Law No. 2018-493 of June 20, 2018 on the protection of personal data and the RGPD, as a data subject, you have certain rights, which can be exercised by sending a message via the form: contact page

These rights are as follows:

1. Right of access and communication of your personal data

You have the right to obtain confirmation from the hotel as to whether or not your personal data is being processed and, if so, the right to access your personal data.

On request, the hotel will provide you with a copy of your personal data free of charge. Additional copies may incur an administrative charge.

2. Right to port your personal data

You have the right to receive your personal data provided to the hotel in a structured, commonly used and machine-readable format, and the right to transfer this data to another data controller.

3. Right to rectify your personal data

You have the right to ask the hotel to correct your personal data if it is incorrect.

In the event of data correction, the hotel undertakes to inform each recipient to whom the corrected data has been sent.

4. Right to delete your personal data – “right to be forgotten

You have the right to obtain from the hotel, the deletion of your personal data when one of the following reasons applies:

• Your personal data are no longer required for the purposes for which they were collected or processed;
• You withdraw the consent on which the processing of your personal data is based and there is no other legal basis for such processing;
• You object to the processing by virtue of the right to object and there is no legitimate interest justifying the processing;
• If your personal data is processed unlawfully ;

Unless otherwise stipulated, the hotel is not obliged to delete your personal data insofar as the processing is necessary to fulfil a legal obligation to which the hotel is subject or for the purpose of declaring, exercising or defending a right in the event of any dispute.

In the event of deletion of your personal data, the hotel will notify each recipient/entity to whom the deleted data has been transmitted, unless such communication proves impossible or involves a disproportionate effort.

5. Right to object to the collection and processing of your personal data

This right can only be exercised in one of the following two situations:

• Where the exercise of this right is based on legitimate grounds; or
• When the purpose of exercising this right is to prevent the data collected from being used for prospecting purposes

RESPONSE TIMES

Any request relating to the communication, portability, rectification, deletion, opposition to the processing of your personal data, must be accompanied by a photocopy of a signed valid identity document and mention the address at which the hotel may contact the applicant.

The hotel undertakes to respond to your request for access, rectification or opposition or any other request for additional information within a reasonable period not exceeding 1 month from receipt of your request.

PERSONAL DATA BREACHES

In the event of a breach of your personal data, the hotel undertakes to notify the CNIL under the conditions prescribed by the RGPD.

If you consider that the hotel is not complying with its obligations with regard to your personal data, you may submit a complaint or request to the competent authority. In France, the competent authority is the CNIL, to which you can send an electronic request by clicking on the following link: https: //www.cnil.fr/fr/plaintes10